Our Customer Spotlight Series shines a spotlight on some of our amazing customers and how our text recruiting solution is making a positive impact on their recruiting efforts. In our second episode we talked to Rachel Brobeck, Recruiter at Waterway Carwash who found difficulty in scheduling and conducting phone interviews. Rectxt was able to offer a unique solution to her problem and fill the team’s recruiting needs easily.
About Waterway Carwash:
Waterway Carwash is a strong and stable company with 50 years in the service industry. The Waterway experience is totally unique with first-rate facilities and state-of-the-art operations. We have an extreme focus on customer service and the Waterway people are phenomenal. Waterway hires outstanding people and we are committed to their ongoing training at all levels.
1) WHAT PROBLEM WERE YOU LOOKING TO SOLVE WITH TEXT RECRUITING SOFTWARE?
Rachel: As a Recruiter at Waterway, I recruit and select candidates applying for hourly or management positions.I typically conduct up to 20 phone interviews per day. We were having little to no success conducting phone interviews efficiently by just picking up the phone and calling a candidate. We knew we had to find a more efficient process to quickly schedule same-day phone interviews with applicants for hourly positions.
2) WHEN ASSESSING TEXT RECRUITING SOLUTIONS, WHAT FACTORS WERE IMPORTANT TO YOU? WHY DID YOU END UP CHOOSING RECTXT?
Rachel: After researching for some time, we noticed that many text solutions are built for marketing purposes. We wanted to implement a text recruiting software built specifically for recruiting. Rectxt is very affordable and easy to use. The ability to sort candidates into different talent pools was exactly what we needed.
3) WHAT RESULTS HAVE YOU EXPERIENCED SINCE USING RECTXT?
Rachel: Not only are we scheduling interviews with more success, but we are able to text large numbers of applicants at once within a short time period. Also, the quick fix of any small issue we have experienced is excellent - great customer service!
4) WHAT IS YOUR FAVOURITE FEATURE OF RECTXT? WHAT MAKES IT YOUR FAVOURITE?
Rachel: What really stood out about Rectxt was their Chrome extension and the quick transition from ATS to texting. Both of these features made our job much easier throughout the entire recruitment process.
5) WHAT IS YOUR ADVICE TO OTHERS WHO MAY BE CONSIDERING RECTXT?
Rachel: Rectxt is the perfect platform when looking to text quickly and efficiently. You'll be able to sort candidates in any way you'd like and find them quickly. Less headache on your end!